The problem
Some teams still worked in project mode, others were already Agile: a hybrid model. The goal: steer by the value created, not only by what ships.
From projects to product
Project-led
- Planning and milestones
- Budget per initiative
- Success = shipped on time
Product-led
- Shared product vision
- Value-based prioritisation
- Empowered teams
- Continuous discovery
- Outcome KPIs
What I did
Discovery20 interviews with a shared guide: Product Owners, Solution Owners, managers, directors.
AnalysisPains and gains synthesised into insights, then compared with a product-led model.
BenchmarkMarket best practices, adapted to the CHANEL.com context.
Target modelFrom “did we ship?” to “what value did we create?”: decision rights, value-based prioritisation, outcome KPIs, roadmap.
ReadoutDiagnosis and recommendations presented to CHANEL stakeholders.
The audit
The diagnosis and recommendations are confidential: let’s discuss them in person.
Get in touchDeliverables
DiagnosisThe organisation’s Product & Agile maturity, team by team.
Target modelRoles, decision rights, value-based prioritisation and outcome KPIs.
RoadmapThe steps from project-led to product-led steering.
What I took away
“Going product isn’t about naming POs: it’s about changing what you measure.”How I work →